Leadership Principles
Our Leadership Principles provide the framework for living our values
The principles are:
- They are based on our values
- They describe the behaviour that characterises successful leaders in the company
- They help bring out the full potential of our employees.
The principles are:
Focusing on customer needs
Putting the customer first, knowing and understanding internal and external customers and establishing long-term customer relationships.
Delivering results
Setting and pursuing challenging yet realistic goals, creating value out of the wide diversity in the organisation.
Overcoming complexity
Understanding how things get done, streamlining and shortening processes, empowering people to move the decision closer to the customer.
Thinking strategically
Changing business strategy into operational practice, recognising factors with significant impact on business, taking the bigger picture in to account.
Partnering
Cultivating a professional internal and external network, trusting and building trustful relationships, cooperating and respecting other’s diversity, dealing with conflicts constructively.
Leading people
Demonstrating the company’s values and leading by example, demonstrating courage, providing clear direction, giving open and honest feedback, encouraging self-initiative
Developing yourself and others
Recognising one's own strengths and development needs, encouraging opinions being freely expressed, learning from mistakes, creating a coaching environment.

Overview
Overview
Our People, Our Culture

Bookmark this page


