Contact Details

Pharmacovigilance Obligations

BAYER is obligated to report any adverse events which may occur in respect of its products. Adverse events are unwanted and sometimes harmful medical occurrences experienced by a person who has received treatment with a medicinal product, whereby the adverse event and the treatment need not have a causal relationship. BAYER will pass on particulars of actual or suspected adverse events as required by law.

Please report any actual or suspected adverse events in respect of BAYER products to BAYER, by contacting us on (free call in Australia) 1800 673 270 (free call in New Zealand) 0800 229 376.




In the case of an emergency involving Bayer's products, sites or personnel, please use our 24 hour freecall number:

  • Australia: 1800 033 111
  • New Zealand: 0800 734 607



Customer service numbers

> Customer service numbers Australia

> Customer service numbers New Zealand

Email Us

To email Bayer in Australia or New Zealand, please use our Enquiry Form.

Please do not send enquiries requesting samples. Unfortunately, due to regulations and a large increase in the number of requests, we are no longer able to provide consumer samples of our products.


General Enquiries

Australia New Zealand

Head Office
Bayer Australia Ltd
875 Pacific Highway
Pymble NSW 2073

PO Box 182
Gordon NSW 2072

Ph: +61 (0) 2 9391 6000
Fax: +61 (0) 2 9988 3311

                         Head Office
Bayer New Zealand Ltd
3 Argus Place
Glenfield Auckland
New Zealand

PO Box 2825
Shortland Street
Auckland 1140
New Zealand

Ph: +64 (0) 9 443 3093
Fax: +64 (0) 9 443 3094